Compaq 2000fc Průvodce řešením problémů stáhnout pdf (Strana 35)

Quick Troubleshooting Guide A-5

Display Problems Continued

Problem Possible Solution

The picture is broken up; it rolls,

jitters, or blinks.

1. Enure the monitor cable is securely connected to the computer.

2. In a two-monitor system or if another monitor is in close proximity,

move the monitors apart to be sure they are not interfering with

one other's magnetic field.

Screen goes blank. A screen blanking utility may be installed or energy saver features

may be enabled. Press any key or type password.

Monitor overheats. There is not enough ventilation space for proper airflow. Leave at

least 3 inches (7.6 cm) of ventilation space. Be sure there is nothing

on top of the monitor obstructing the air flow.

Cursor will not move using arrow

keys on the numeric keypad.

The Num Lock key is on. Press the key to turn it off. The Num Lock

light should not be on when you want to use the arrow keys.

SCSI

Problem Possible Solution

System with IDE and SCSI

drives will not boot from SCSI

hard drive.

The IDE drive needs to be disabled. Under the Computer Setup

Advanced menu, disable the primary IDE controller.

System will not boot from a

SCSI drive.

1. The SCSI drive is not configured correctly.

2. Ensure that drive cabling and jumpers are set correctly. To boot a

SCSI drive, the drive ID number must be set to 0.

3. See Flowchart 11.

Printer

Problem Possible Solution

Printer will not print. 1. Printer is not turned on and online. Turn the printer on and make

sure it is online.

2. The correct printer drivers for the application are not installed.

Install the correct printer drivers for the application.

3. If the computer is on a network, you may not have made the

connection to the printer. Make the proper network connections to

the printer.

Printer will not turn on. Reconnect all cables and check the power cord and electrical outlet.

Prints garbled information. 1. The correct printer drivers for the application are not installed.

Install the correct printer driver for the application.

2. The cables may not be connected properly. Reconnect all cables.

Printer is off line. The printer may be out of paper. Check the paper tray and refill it if it

is empty. Select online.

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