Compaq ProLiant DL388p Specifikace

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HP ProLiant DL388 G7 Server
Maintenance and Service Guide
Abstract
This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment and
trained in recognizing
hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.
Part Number: 615654-003
March 2011
Edition: 3
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Strany 1 - HP ProLiant DL388 G7 Server

HP ProLiant DL388 G7 Server Maintenance and Service Guide Abstract This guide is for an experienced service technician. HP assumes you are qualifie

Strany 2

Customer self repair 10 enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que l

Strany 3 - Contents

Component identification 100 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has

Strany 4 - Contents 4

Component identification 101 Battery pack LEDs Item ID Color Description 1 Green System Power LED. This LED glows steadily when the system i

Strany 5 - Contents 5

Component identification 102 LED3 pattern LED4 pattern Interpretation — One blink per second The battery pack is below the minimum charge level an

Strany 6 - Customer self repair

Component identification 103 Green LED Amber LED Interpretation Flashing (2 Hz) Alternating with amber LED Flashing (2 Hz) Alternating with green

Strany 7 - Customer self repair 7

Component identification 104 • At POST and in the OS, iLO 3 performs an orderly shutdown if a cautionary temperature level is detected. If the serv

Strany 8

Specifications 105 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shi

Strany 9 - Customer self repair 9

Specifications 106 Rated input frequency 50 Hz to 60 Hz Rated input current 10 A at 100 VAC 4.9 A at 200 VAC Rated input power 930 W at 100V AC inp

Strany 10 - Customer Self Repair

Specifications 107 Rated steady-state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V A

Strany 11 - Reparo feito pelo cliente

Acronyms and abbreviations 108 Acronyms and abbreviations ASR Automatic Server Recovery BBWC battery-backed write cache DDR double data rate FBWC

Strany 12 - Customer self repair 12

Acronyms and abbreviations 109 SAS serial attached SCSI SATA serial ATA TPM trusted platform module UID unit identification USB universal serial

Strany 13 - Customer self repair 13

Customer self repair 11 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over

Strany 14 - Customer self repair 14

Index 110 A access panel 31 air baffle 32 B battery 70, 94 battery cabling for BBWC 82 battery pack LEDs 99 battery-backed

Strany 15 - Customer self repair 15

Index 111 LEDs, battery pack 99 LEDs, hard drive 97 LEDs, SAS hard drive 97 LEDs, troubleshooting 98 M management tools 83

Strany 16 - Customer self repair 16

Customer self repair 12 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas

Strany 18

Customer self repair 14

Strany 19

Customer self repair 15

Strany 20 - System components

Customer self repair 16

Strany 21

Illustrated parts catalog 17 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 6

Strany 22

Illustrated parts catalog 18 Item Description Spare part number Customer self repair (on page 6) b) Thermal kit (cleaning pad and thermal grease)

Strany 23

Illustrated parts catalog 19 1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP q

Strany 24

© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war

Strany 25

Illustrated parts catalog 20 System components Item Description Spare part number Customer self repair (on page 6) System components

Strany 26 - Preparation procedures

Illustrated parts catalog 21 Item Description Spare part number Customer self repair (on page 6) 14 Hot-plug fan, 60-mm 496066-001 Mandatory1 15

Strany 27

Illustrated parts catalog 22 Item Description Spare part number Customer self repair (on page 6) c) PC3L-10600R, 4-GB 606426-001 Mandatory1 d)

Strany 28

Illustrated parts catalog 23 Item Description Spare part number Customer self repair (on page 6) b) 250-GB, 5,400-rpm, 1-year warranty 460426-00

Strany 29

Illustrated parts catalog 24 Item Description Spare part number Customer self repair (on page 6) Controller option 49 FBWC module, with 1-GB ca

Strany 30 - Safety considerations

Illustrated parts catalog 25 1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te verv

Strany 31 - Access panel

Removal and replacement procedures 26 Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-

Strany 32 - Air baffle

Removal and replacement procedures 27 NOTE: If the operating system automatically places the server in Standby mode, omit the next step. 3. Pre

Strany 33 - PCI riser cage

Removal and replacement procedures 28 Remove the server from the rack To remove the server from an HP, Compaq branded, telco, or third-party rac

Strany 34 - Hot-plug SAS hard drive

Removal and replacement procedures 29 1. Remove the cable arm retainer. 2. Open the cable management arm. Cable management arm with right-hand s

Strany 35 - Power supply blank

Contents 3 Contents Customer self repair ...

Strany 36 - Hot-plug power supply

Removal and replacement procedures 30 4. Remove the cable management arm. Safety considerations Before performing service procedures, review all t

Strany 37 - Optical drive

Removal and replacement procedures 31 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord g

Strany 38 - Optical drive cage

Removal and replacement procedures 32 Air baffle To remove the component: CAUTION: For proper cooling do not operate the server without the acce

Strany 39 - Power supply backplane

Removal and replacement procedures 33 o If no full-length expansion boards are installed, remove the full-length expansion board shipping bracket as

Strany 40 - Hot-plug fan

Removal and replacement procedures 34 2. Extend or remove the server from the rack ("Remove the server from the rack" on page 28, "Ex

Strany 41 - SFF hard drive backplane

Removal and replacement procedures 35 CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot cove

Strany 42 - SFF hard drive cage

Removal and replacement procedures 36 To replace the component, reverse the removal procedure. Hot-plug power supply WARNING: To reduce the ris

Strany 43 - LFF hard drive backplane

Removal and replacement procedures 37 NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant

Strany 44 - LFF hard drive cage

Removal and replacement procedures 38 5. Remove the optical drive. To replace the component, reverse the removal procedure. Optical drive cage To

Strany 45 - Systems Insight Display

Removal and replacement procedures 39 5. Remove the optical drive ("Optical drive" on page 37). 6. Remove the optical drive cage. To rep

Strany 46 - Front right bezel

Contents 4 Expansion boards ...

Strany 47 - Fan cage

Removal and replacement procedures 40 To replace the component, reverse the removal procedure. Hot-plug fan The server supports variable fan speeds

Strany 48 - Expansion slot covers

Removal and replacement procedures 41 3. Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or remo

Strany 49

Removal and replacement procedures 42 5. Disconnect all cables from the hard drive backplane. 6. Remove the hard drive backplane. To replace the

Strany 50 - Removing the cache module

Removal and replacement procedures 43 6. Remove the hard drive backplane ("SFF hard drive backplane" on page 41). 7. Remove the hard driv

Strany 51 - Removing the battery pack

Removal and replacement procedures 44 6. Remove the hard drive backplane. To replace the component, reverse the removal procedure. LFF hard drive

Strany 52

Removal and replacement procedures 45 7. Remove the hard drive cage. To replace the component, reverse the removal procedure. Systems Insight Disp

Strany 53

Removal and replacement procedures 46 To replace the component, reverse the removal procedure. Front left bezel To remove the component: 1. Power

Strany 54

Removal and replacement procedures 47 2. Remove the three T-10 Torx screws, and then detach the front bezel. To replace the component, reverse the

Strany 55

Removal and replacement procedures 48 7. Remove the fans ("Hot-plug fan" on page 40). 8. Remove the fan cage. To replace the component,

Strany 56

Removal and replacement procedures 49 o To remove slot cover 1 or 4, push in on the retainer to release it, and then slide out the cover. o To rem

Strany 57 - Expansion boards

Contents 5 Index ...

Strany 58 - Full-length expansion board

Removal and replacement procedures 50 o To remove slot covers 5 and 6, push down on the latch, rotate the latch down, and then remove the cover. B

Strany 59 - Heatsink

Removal and replacement procedures 51 6. Remove the cache module. To replace the component, reverse the removal procedure. CAUTION: To prevent

Strany 60 - 3. Install the heatsink

Removal and replacement procedures 52 5. Disconnect the cable, and then remove the battery pack. To replace the component, reverse the removal proc

Strany 61 - Power supply cage assembly

Removal and replacement procedures 53 5. Power up the recovery server. A 1759 POST message is displayed, stating that valid data was flushed from th

Strany 62 - Processor

Removal and replacement procedures 54 8. Open the ejector latches on each side of the cache module connector. Normally, the cache module is ejected

Strany 63 - Remove the heatsink

Removal and replacement procedures 55 CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered

Strany 64

Removal and replacement procedures 56 CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot cove

Strany 65

Removal and replacement procedures 57 o To remove slot covers 5 and 6, push down on the latch, rotate the latch down, and then remove the cover. E

Strany 66 - To replace the processor:

Removal and replacement procedures 58 7. Remove the expansion board. To replace the component, reverse the removal procedure. Full-length expansio

Strany 67

Removal and replacement procedures 59 To replace the component, reverse the removal procedure. Heatsink To remove the heatsink: 1. Power down the

Strany 68

Customer self repair 6 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow fo

Strany 69 - Install the heatsink

Removal and replacement procedures 60 To replace the heatsink: 1. Clean the old thermal grease from the processor with the alcohol swab. Allow the

Strany 70

Removal and replacement procedures 61 4. Close and lock the heatsink retaining latches. 5. Install the air baffle ("Air baffle" on page

Strany 71 - Battery replacement

Removal and replacement procedures 62 10. Remove the power supply cage assembly. To replace the component, reverse the removal procedure. Processo

Strany 72 - System maintenance switch

Removal and replacement procedures 63 6. Open the heatsink retaining bracket. 7. Remove the heatsink.

Strany 73 - System board

Removal and replacement procedures 64 8. Open the processor locking lever and the processor socket retaining bracket. 9. Using the processor tool,

Strany 74

Removal and replacement procedures 65 10. Carefully rotate the tool, and then push in and release the tabs to secure the processor in the tool.

Strany 75

Removal and replacement procedures 66 To replace the processor: 1. Carefully insert the processor into the processor installation tool. Handle the

Strany 76

Removal and replacement procedures 67 2. Be sure the tool is oriented correctly. Align the processor installation tool with the socket, and then ins

Strany 77

Removal and replacement procedures 68 3. Press and hold the tabs on the processor installation tool to separate it from the processor, and then remo

Strany 78

Removal and replacement procedures 69 6. Apply all the grease to the top of the processor in the following pattern to ensure even distribution. 7.

Strany 79

Customer self repair 7 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièc

Strany 80

Removal and replacement procedures 70 8. Close and lock the heatsink retaining latches. 9. Install the air baffle ("Air baffle" on page

Strany 81

Removal and replacement procedures 71 5. Remove the DIMM. To replace the component, reverse the removal procedure. For DIMM configuration informati

Strany 82 - Cabling

Removal and replacement procedures 72 7. Remove the battery. To replace the component, reverse the removal procedure. For more information about ba

Strany 83 - FBWC capacitor pack cabling

Removal and replacement procedures 73 System board To remove the component: 1. Power down the server (on page 26). 2. Extend or remove the server

Strany 84 - Diagnostic tools

Removal and replacement procedures 74 14. Remove the heatsink. 15. Open the processor locking lever and the processor socket retaining bracket. 1

Strany 85 - Integrated Management Log

Removal and replacement procedures 75 c. Release the tabs, and then carefully lift the processor and tool straight up. 17. Carefully rotate the to

Strany 86 - USB support

Removal and replacement procedures 76 20. Remove the system board. To replace the component: 1. Install the spare system board. CAUTION: Fail

Strany 87 - Component identification

Removal and replacement procedures 77 2. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor so

Strany 88 - Front panel LEDs and buttons

Removal and replacement procedures 78 4. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYST

Strany 89 - Systems Insight Display LEDs

Removal and replacement procedures 79 5. Press the tabs on the processor installation tool to separate it from the processor, and then remove the to

Strany 90

Customer self repair 8 In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo s

Strany 91 - Rear panel components

Removal and replacement procedures 80 9. Apply all the grease to the top of the processor in the following pattern to ensure even distribution. 10.

Strany 92 - Rear panel LEDs and buttons

Removal and replacement procedures 81 WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and sh

Strany 93

Cabling 82 Cabling SAS hard drive cabling Optical drive cabling

Strany 94

Cabling 83 BBWC battery cabling FBWC capacitor pack cabling

Strany 95 - NMI functionality

Diagnostic tools 84 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving commo

Strany 96 - DIMM slot locations

Diagnostic tools 85 Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed thr

Strany 97 - DIMM identification

Diagnostic tools 86 USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through

Strany 98 - SAS and SATA device numbers

Component identification 87 Component identification Front panel components • SFF model Item Description 1 Quick release levers (2) 2 Systems

Strany 99 - SAS and SATA hard drive LEDs

Component identification 88 Item Description 6 USB connectors (2) • LFF model Item Description 1 Quick release levers (2) 2 Systems Insight

Strany 100 - PCI riser cage LEDs

Component identification 89 Item Description Status 2 System health LED Green = Normal Amber = System degraded. Red = System critical. To iden

Strany 101 - Battery pack LEDs

Customer self repair 9 defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt

Strany 102 - FBWC module LEDs

Component identification 90 Item Description Status 1 NIC link/activity LED Green = Network link Flashing green = Network link and activity Off

Strany 103 - Hot-plug fans

Component identification 91 Systems Insight Display LED and color Health LED System power LED Status Power supply (amber) Red Amber • Only one p

Strany 104

Component identification 92 10 Video connector 11 NIC 1 connector 12 NIC 2 connector 13 Mouse connector 14 Keyboard connector 15 Serial connector 16

Strany 105 - Specifications

Component identification 93 Secondary (slot - form factor) Primary (slot - form factor) PCIe2 riser slot description PCIe2 x16 riser slot descri

Strany 106

Component identification 94 System board System board components Item Description 1 Processor 2 DIMM slots 2 SAS power connector A 3 SAS power co

Strany 107

Component identification 95 Item Description 16 Processor 1 DIMM slots 17 Secondary riser connector 18 SAS connector A 19 SAS connector B 20 Cache

Strany 108 - Acronyms and abbreviations

Component identification 96 Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating systems, dev

Strany 109

Component identification 97 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration

Strany 110 - Index 110

Component identification 98 SAS and SATA device numbers • SFF device bay numbering • Optional SFF device bay numbering • LFF device bay numberi

Strany 111 - Index 111

Component identification 99 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA h

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